Job Position

Data Center - Business Operations Officer (BOO)

Job Responsibilities

• Manage daily operations of the data center, ensuring all systems function smoothly and meet quality standards.
• Develop and implement operational procedures that enhance efficiency and align with business objectives.
• Establish key performance indicators (KPIs) for operational activities and conduct regular assessments to ensure targets are met.
• Oversee resource allocation, including staffing, budgeting, and equipment management, to maximize operational effectiveness.
• Monitor financial performance, analyze cost structures, and recommend solutions to improve profitability.
• Ensure adherence to industry regulations and internal policies regarding data security and operational compliance.
• Develop and maintain disaster recovery plans to ensure business continuity in case of disruptions.
• Work with IT teams to manage infrastructure, including servers, storage systems, and networking equipment, ensuring optimal performance and security.
• Prepare regular reports for senior management detailing operational performance, challenges, and opportunities for improvement.

Job Qualifications

• Bachelor’s degree in Business Management, Operations Management, or a related field; a Master’s degree is preferred.
• Proven experience in operations management or a similar role within the data center or technology sector.
• Strong analytical skills with the ability to interpret financial data and operational metrics.
• Excellent leadership and communication abilities to effectively collaborate with diverse teams.
• Proficiency in project management tools and operational software.
• Knowledge of data center operations, including infrastructure management, cooling systems, power management, and security protocols.
• Detail-oriented with strong problem-solving skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Strong commitment to continuous improvement and operational excellence.
• Fluent in English both written and verbal (Minimum 750 TOEIC score). 
• Goal–Oriented, Unity, Learning, Flexible.