HR Digital Solutions Officer

Job Position

As an HR Digital Solutions Officer, you will support the day-to-day operations of HR systems and data management, while contributing to digital improvement initiatives within the HR function. This role focuses on ensuring accurate HR data, supporting reporting needs, and assisting in enhancing HR systems and processes through digital tools and automation.

You will work closely with HR teams, IT, and stakeholders to ensure HR systems are efficient, reliable, and aligned with business requirements.

Job Responsibilities

• Support the administration, maintenance, and daily operations of HRIS platforms (e.g., SAP SuccessFactors or similar systems).
• Maintain HR data including data entry, updates, user access, roles, and permissions while ensuring data accuracy and integrity.
• Assist in generating and analysing standard and ad-hoc HR reports (e.g., headcount, turnover, KPIs, demographics).
• Ensure consistency of HR data across systems through regular validation and reconciliation.
• Provide system support to HR functions such as Recruitment, Onboarding, Performance Management, Learning & Development, Payroll, and Benefits.
• Assist in preparing user guides, SOPs, and training materials related to HR systems and reporting.
• Support HR users by resolving system-related issues and responding to data/reporting requests.
• Participate in HR digital projects such as system enhancements, module implementations, and process automation.

Job Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field.
• 1–3 years of experience in HR operations, HRIS, HR data/reporting, or related roles.
• Basic to intermediate experience with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle HCM, or similar).
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables; macros is a plus).
• Strong interest in HR data, digital tools, and process improvement.
• Familiarity with data analysis, reporting, or dashboards is an advantage.
• Exposure to automation tools, AI, or analytics platforms is a plus.
• Strong analytical thinking and attention to detail.
• Good communication and stakeholder coordination skills.
• Able to work independently and collaboratively in a team environment.
• Good command of English (both written and spoken).
• Fluent in written and verbal English (Minimum 750 TOEIC score).
• Goal–Oriented, Unity, Learning, Flexible.