IT Support

Job Position

IT Support

Job Responsibilities

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.

Job Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field.
• Minimum of 5 years’ experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.